Privacy Policy

1. Introduction

Villa Le Contadour, operated by Liz and Quentin Murphy, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our property.

2. Data Controller

The data controller responsible for your personal information is:

• Name: Liz and Quentin Murphy
• Property: Villa Le Contadour
• Address: 06510 Gattières, France
• Email: liz1murphy1@gmail.com
• Phone: +33 6 12 40 18 19

3. Information We Collect

When you contact us or make a booking, we may collect the following information:

• Name and contact details (email, phone number, address)
• Payment information (handled securely through bank transfer or PayPal)
• Booking dates and preferences
• Any special requirements or requests
• Communication history with us

4. How We Use Your Information

We use your personal information for the following purposes:

• To process and manage your booking
• To communicate with you about your stay
• To send booking confirmations and payment receipts
• To provide customer service and support
• To comply with legal obligations
• To improve our services and website

5. Legal Basis for Processing

We process your personal data based on:

• Contract performance: Processing necessary to fulfill our rental agreement with you
• Legal obligations: Compliance with tax and accounting requirements
• Legitimate interests: Improving our services and managing customer relationships

6. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information only:

• With payment processors (PayPal, banks) to process your payment
• With legal authorities if required by law
• With service providers who assist us in operating our business (under strict confidentiality agreements)

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Payment information is handled securely through established payment processors and is not stored on our servers.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically for accounting and tax purposes, up to 10 years).

9. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data (subject to legal obligations)
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at liz1murphy1@gmail.com

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact & Complaints

If you have questions about this Privacy Policy or wish to file a complaint, please contact us:

• Email: liz1murphy1@gmail.com
• Phone: +33 6 12 40 18 19

You also have the right to lodge a complaint with the French data protection authority (CNIL) at www.cnil.fr